If you?re having a difficult time juggling all of the responsibilities that come with running a business, a human resources department may be just what you need. Human resources departments handle a variety of management processes in the workplace, and by using a human resources department, you can remove some of the stress and responsibility you hold as a business owner. In fact, human resources departments can help in many ways, including:
Employee Relations
In almost any business, there is a structure or hierarchy that exists between employees, management and employers. The reason for having such a structure is so that a chain of command can be followed and everything runs smoothly. Unfortunately, in large companies, the chain of command can become a bureaucratic nightmare, as some management employees are required to answer to multiple departments and bosses,?and the manager him or herself may have to manage a variety of employees or share management duties. A human resources department can act as a liaison in some cases to internal and external issues, such as when a customer complaint needs to be lodged, in order to ensure that the concerns of each customer reach the correct person.
Compensation and Benefits
Most human resources departments also assist with ensuring that each employee?s compensation and benefits are correctly processed. For example, if an employee has used vacation or sick time, a human resources department will keep track of the time used to ensure that the company?s budget will line up at the end of the year. Additionally, employees who have questions regarding benefits, such as health insurance, can speak directly with a human resources department for answers.
Hiring and Processing
When a new employee is hired, a human resources department will typically be responsible for processing the employee into the business? system. This may mean processing any paperwork that the employee needs to fill out, or it may mean putting on an orientation presentation. In some cases, a human resources department will also be responsible for reviewing applications and checking with an applicant?s references before a hiring decision is made.
Policy Creation
Human resources departments also often have a hand in creating and distributing official company policy to employees. This may be done through an employee handbook, or it may be done using periodic email updates.
If you choose to form a human resources department for your business, or if you choose to outsource your human resources department needs, keep in mind that you, as the business owner, will still play a very large part in how your business operates. Think of a human resources department as a group that manages your management. This means that you will still have to make decisions for the guidance of the company, and you will still have the final word on company policy. To find human resources department options, or to find companies that offer outsourced human resources department services, you may want to search online or look in your local phone book.
Saam Banai is a freelance writer, editor, and small business owner. ?He contributes this article for the innovative?customer complaint?service, Gripevine.com. ?They strive to create a?fair and level playing field where consumers and companies can work out their differences and resolve common consumer complaints.
Source: http://www.moderndignity.com/the-importance-of-having-a-great-human-resources-department/
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